Real and effective Microsoft Certifications MB-200 exam dumps and MB-200 pdf online download
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https://www.pass4itsure.com/mb-200.html (Q&As:89). All exam dump! Guaranteed to pass for the first time!
Microsoft Certifications MB-200 Exam pdf
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Microsoft exam certification information
Microsoft Dynamics 365 Exams | Microsoft Learning: https://www.microsoft.com/en-us/learning/dynamics-365-exams.aspx
Exam MB-200: Microsoft Dynamics 365 Customer Engagement Core：https://www.microsoft.com/en-us/learning/exam-mb-200.aspx
Candidates for this exam are functional consultants who have access to the features and functionality of the enterprise licensed product.
As a functional consultant, the candidate is aware of bundled versions of features but does not primarily work with these bundled products.
Candidates are primarily responsible for configuring the system to meet client needs, performing design tasks related to implementing new features and functionality, and implementing and testing system changes.
Skills measured
- Perform discovery, planning, and analysis (5-10%)
- Manage user experience design (20-25%)
- Manage entities and data (15-20%)
- Implement security (5-10%)
- Implement integration (15-20%)
- Perform solutions deployment and testing (25-30%)
Microsoft Certifications MB-200 Online Exam Practice Questions
QUESTION 1
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
You are a Dynamics 365 for Customer Service system administrator. You use the Data Performance tool. There are 14
items in the All Data Performance Logs view. Some log items detail positive operational impact percentages while
others
detail negative operational percentages.
Users report that the system is less responsive than in the past.
You need to improve system performance.
Solution: Select optimize for log items that have optimizations available and that have a positive operational impact
percentage.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: B
QUESTION 2
You are a Dynamics 365 system administrator.
You create a custom entity named Stores in a development Sandbox instance. You populate the custom entity with 185
store locations.
You need to migrate the custom entity and data to a Production instance.
What should you do? To answer, drag the appropriate actions to the correct tasks. Each action may be used once, more
than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:
QUESTION 3
You manage Dynamics 365 instances as shown in the exhibit below.
You configure EMEA as a new Production instance. The EMEA instance must use the same configuration as the North
America instance. The EMEA instance must not include any data from North America.
You need to configure the EMEA instance by using the Dynamics 365 administration center.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions
to the answer area and arrange them in the correct order.
Select and Place:
Correct Answer:
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/admin/copy-instance
QUESTION 4
You are a Dynamics 365 for Customer Service system administrator.
You must use Microsoft Flow to create an opportunity from a Microsoft Excel workbook.
You need to ensure Flow will trigger on the Opportunity entity.
What should you do?
A. Enable connections.
B. Add the timeline control.
C. Enable business process flow.
D. Enable change tracking.
Correct Answer: A
QUESTION 5
You are a Dynamics 365 for Customer Service system administrator.
Users report that a subgrid from the Onsite Goals custom entity takes a very long time to load on the Account records
page.
You need to improve the query load time and optimize the Onsite Goals entity.
Which action should you perform?
A. In an Internet browser, in the browser options, set the option to retain browser history.
B. In the Data Perform view, use the Optimize functions.
C. In System Jobs, resume paused system jobs.
D. In the Dynamics 365 Diagnostic tool, run the diagnostic test.
Correct Answer: B
QUESTION 6
You are a Dynamics 365 for Customer Service administrator.
A user must be able to view system posts and activities in a dashboard.
You need to create the dashboard for the user.
Which components should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
QUESTION 7
You manage a Dynamics 365 for Customer Service instance.
You must modify the unit price from two decimal places to four decimal places.
You need to ensure the unit price displays with four digits after the decimal.
What should you configure?
A. Currency Precision to use four decimal places.
B. Base Currency to use four decimal places.
C. Currency field type to whole number.
D. Currency Conversion to use four decimal places.
Correct Answer: A
QUESTION 8
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while
others might not have a correct solution After you answer a question in this section, you will NOT be able to return to it.
As a result, these questions will not appear in the review screen.
On a Contact record, a user creates a note that contains the word running.
One week later, the user reports that they cannot find the Contact record associated with the note.
You need to find the note.
Solution: Use Quick Find search on the Contact entity to search for the word run.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: B
QUESTION 9
You are a Dynamics 365 for Customer Service system administrator.
When a customer case is assigned to a new representative, the system must send an email to the customer to alert
them about the change.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to
the answer area and arrange them in the correct order.
Select and Place:
Correct Answer:
QUESTION 10
You are a Dynamics 365 for Customer Service system administrator. Your organization deploys Dynamics 365 for
Outlook.
The sales team reports the following synchronization issues between Dynamics 365 and Outlook:
Microsoft PowerPoint presentations are missing from meeting invitations that are sent from Dynamics 365.
Outlook task lists are not visible in Dynamics 365.
You need to enable system settings to help address these issues.
Which two settings should you enable? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A. Exchange folder-level tracking.
B. Synchronize appointment attachments with Outlook or Exchange.
C. Synchronize tasks that assigned in Outlook.
D. Go Offline
Correct Answer: BC
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/outlook-addin/admin-guide/configure-synchronization-appointments-contacts-tasks
QUESTION 11
You are a Dynamics 365 for Customer Service system administrator. You create an app for the sales team.
Members of the sales team cannot access the app.
You need to ensure that sales team members can access the app.
Where should you configure app permissions?
A. Dynamics administration center
B. Manage Roles
C. Dynamics 365 home
D. Security Roles
Correct Answer: B
References: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/manage-access-apps-security-roles
QUESTION 12
You import data into Dynamics 365 for Customer Service by using the Import Data wizard. Errors occur when you try to
import the following data lines:
You need to identify the cause of the errors.
What error types have occurred? To answer, drag the appropriate error types to the correct data. Each error type may
be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view
content.
NOTE: Each correct selection is worth one point.
Select and Place:
QUESTION 13
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while
others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
On a Contact record, a user creates a note that contains the word running.
One week later, the user reports that they cannot find the Contact record associated with the note.
You need to find the note.
Solution: Use Categorized Search to search for the word run.
Does the solution meet the goal?
A. Yes
B. No
Correct Answer: A
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